Access and sign-in
Use the same email address you used when applying. If Dani does not recognize it, contact us with that address so we can check your approved account.
Read sign-in help →Dani by Velvet Ties
How can we help?
Get help with access, sign-in, app behavior, privacy, safety, or your account. Tell us what happened and we’ll help you find the next step.
Common next steps
Start with the right route.
Report an app issue
Send a screenshot when it is safe to do so, plus the steps that led to the issue. TestFlight users can also choose Share Beta Feedback from the iOS share sheet.
Read feedback instructions →Privacy and safety
Use the in-app report and block controls for member concerns. For urgent personal danger, contact local emergency services first.
Read the Privacy Policy →Your account
Control your data in the app.
Delete your account
In Dani, open Profile → Settings → Delete account and follow both confirmations. This permanently deletes your account, profile, photos, and matches and signs you out. Some safety and legally required records may be kept in de-identified form.
If you cannot reach the app, email dg@velvetties.com for account-deletion help.
Clear access
The app’s digital features are free.
Approved, eligible members can use Dani’s native digital features without a paid membership. Tickets for specific physical events and optional, live one-to-one human matchmaking or consulting are separate services outside the app. Buying them never unlocks app functionality.